Tiburon will assign a specific DBA consulting team to you for 24/7 support. Our entire team will be familiar with your environment and insure that all of your Service Level Agreements (SLA'S) are met. Tiburon will provide database administration support, problem determination, performance / tuning, problem resolution and management reporting.

Our services include:

• Perform regular maintenance such as database expansion, unloads, reloads, etc.
• Review and document current production/test environment.
• Apply Vendor maintenance such as APARS/PTF’s for the appropriate platform
• Assist client's DBA to Provide tuning of systems and make recommendations for performance improvements or changes
• Analyze and/or implement database changes required by the client
• Recommend approach and plan to upgrade the client's environment
• Provide consulting services for staff augmentation
• Provide hands-on training of database administrators or other client personnel, as needed
• Provide an agreed upon number of hours of support per year
• Support legacy systems database platforms: IDMS, Datacom, Informix, IMS, DB2, Adabase.
• Support distributed systems database platforms: SQL Server, Oracle, UDB, Sysbase, Mysql.
  

  Contact: Martin Tarr
  Address: Tiburon Technologies
  6200 Rockside Woods Blvd
  Suite 200
  Independence, OH 44131
  USA
  Phone: (216) 520-3100
  Web: http://www.tiburontech.com/
  Email: tarr@tiburontech.com