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Shark Advisor
 
 

Product Overview

Shark Advisor
Monitoring Systems for Better Performance

Shark Advisor is a tool that monitors systems data for better performance by taking the volumes of data generated within business systems and presenting it in a summarized fashion for various levels in an organization. With Shark Advisor, corporations can be alerted to conditions of various degrees of severity soon after the condition is detected - and perhaps before a complete system outage occurs. Shark Advisor is the flagship tool of Tiburon Technologies' family of information tools and services that allow organizations to gain a better understanding of their data, to identify underlying problems and to track trends that will lead to proactively addressing system problems.

Internet-based Solution Shark Advisor employs animation, graphics and agent technology to exercise specific systems data. A simple application gives access to various levels of data and reporting via a common Internet browser technology, like Netscape or Internet Explorer. The tool provides technical and management presentations of the analyzed data without having to learn or navigate around using complicated application or reporting technology.


Shark Advisor
Delivers Strategic and Tactical Benefits

  • Collects system data on a predetermined timeframe via files sent to the Tiburon monitoring site.
  • Analyzes the data based an expert rules-based engine and knowledge base.
  • Generated alerts, which are sent to Tiburon technical staff and the site designated contact.
  • Utilizes agent technology to deliver alerts via email, pager or telephone.
  • Warehouses statistics for subsequent trend analysis and cyclic analysis on a chosen frequency.
  • Provides various "presentation tools" in the form of charts, graphs and visual indicators that communicate the state or status of a business system.
Shark Advisor Components
  • Information is extracted from subscribed Database Management System (DBMS).
  • PKZIP for the Mainframe is used to encode and encrypt data prior to transmission to Tiburon processing and monitoring site.
  • Zipped file is sent via File Transfer Protocol (FTP).
  • Data receipt is verified and logged to a specific site database.
  • Data goes through consult with knowledge base that analyzes and stores the data in an information warehouse database by site.
  • Various statuses are assigned to the data in the form of okay (green), requires review (yellow), needs attention (red) or serious/fatal condition (black).
  • Alerts are generated for all non-green statuses and sent via contact vehicles arranged by the site.
  • Escalation policies are set to assure that proper attention is given to the conditions.
  • Graphics display of all site-specific information that is warehoused via an Internet Browser.
  • Reports are available for management, technical and trend analysis.
Proactive Advice and Support
Shark Advisor is an integral component of Tiburon's performance and tuning services. It helps organizations deal with potential problems or tuning issues required for your business systems before or when they become serious. Shark Advisor will help leverage your investment in information systems and guaranteed performance enabling years of knowledge in performance and tuning to bring order and consistency to ever-changing conditions in your business environment. For more information on Shark Advisor or any of the Tiburon family of products and services, call us at 1-800-394-3224.